Employees First, Customers Second: Vineet Nayar ...
He is the author of Employees First, Customers Second. The idea: To transform HCL, CEO Vineet Nayar got employees to acknowledge the crisis, pioneered a unique “employees first” culture, kindled.
Vineet Nayar Quotes (Author of Employees First, Customers Second)
He is the former chief executive officer of HCL Technologies (–13), Founder Chairman & CEO of Sampark Foundation and author of a critically acclaimed management book "Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June ). Employees First, Customers Second | Corporate Rebels Vineet Nayar is the founder of the Sampark Foundation based in Delhi and the former CEO of HCL Technologies. He is the author of Employees First, Customers Second. @vineetnayar.Vineet Nayar: Employees First, Customers Second - Nordic ... Vineet Nayar (born 1962) is an Indian business executive, author and philanthropist. He is the former chief executive officer of HCL Technologies (2007–13), Founder Chairman & CEO of Sampark Foundation and author of a critically acclaimed management book "Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June 2010).How I Did It: A Maverick CEO Explains How He Persuaded His ... Employees First, Customers Second Written by Pim de Morree - November 30, 2019 In 2005, Vineet Nayar became the leader of Indian IT and consulting company HCL Technologies. Why I Put My Employees Ahead Of My Customers - Forbes
In both his TED talk and his book Employees First, Customers Second, Vineet discusses how they've turned the company upside-down. The focus on increasing trust through transparency was one of their prime focus areas. Employees First, Customers Second - Vineet Nayar - Mind Tools
In this candid and personal account, Vineet Nayar HCLT’s celebrated CEO recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around.
Vineet Nayar - Wikipedia
Vineet Nayar is chief executive officer of HCL Technologies, the India-based global information technology services company, and author of Employees First, Customers Second: Turning. Employees First, Customers Second: Why It Really ... - Forbes
Adopt the philosophy of “employees first, customers second,” and throw all of their weight behind it. According to Nayar, the definition of a high-performing team is simple: it’s a team that does what others consider to be impossible.
Vineet Nayar—HCLT's celebrated CEO—recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid. Vineet Nayar, CEO of HCL Technologies, tells us how he transformed the company by putting employees first and customers second. You'll hear about the four steps the company took, and what managers learned along the way.
Vineet Nayar has a smile that implies that he knows something that many other people don't. Nayar emphasizes the literal definition of that term; to transform means to change the form of something. In order to really grow, a company will need to make two changes: Change its form into what Nayar calls a high-performance team; Adopt the philosophy of “employees first, customers second,” and throw all of their weight behind it.
Vineet Nayar (Author of Employees First, Customers Second)
Vineet Nayar, CEO of HCL Technologies, tells us how he transformed the company by putting employees first and customers second. You'll hear about the four steps the company took, and what managers learned along the way.